Reference

How justwow Handles Your Personal Information

Your account data stays yours — we collect only what we need to run your wallet, process PayPal and Venmo transactions, and keep your account secure.

Data You ControlPayPal & Venmo ContextAccount SecurityDeletion RequestsUS State Law Applies
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justwow How justwow Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Got a question about your data or want to submit a deletion request? Our support team handles privacy inquiries directly — no automated runaround. Reach out through any of the channels below and we'll route your request to the right person.

Live Chat Start a live chat session from your account dashboard. Privacy and data requests submitted this way are logged and tracked so nothing gets lost in the queue.
Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered email so we can verify your identity before actioning anything.
Account Settings Panel Some data preferences — like cookie consent and marketing emails — can be adjusted directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Privacy at justwow isn't a legal checkbox — it's built into how the account system actually works. Here's what that looks like in practice across four areas that matter most to you.

Encryption on Every Transaction

Every PayPal, Venmo, and Play+ transaction runs through SSL-encrypted channels. Your payment details are never stored in plain text on our servers at any point in the process.

Cookie Controls You Actually Use

Our cookie banner at first login lets you accept, decline, or customize tracking. Session cookies keep you signed in; analytics cookies are optional and can be switched off without affecting your account access.

Retention Tied to State Requirements

We hold your account data only as long as state law in your eligible jurisdiction requires. Once that period expires and your account is closed, we delete or anonymize your records on a documented schedule.

Your Right to Access and Correct

You can request a full copy of the data we hold on your account at any time. Corrections to inaccurate records are processed through live chat or email, with identity verification required before any change is made.

Common Questions About Your Privacy at justwow

Real questions about how your data works here — straight answers, no legal fog.

We collect your name, email, date of birth, and payment method details — PayPal, Venmo, or Play+. Identity verification may require a government-issued ID depending on your state.

No. We do not sell your personal information to advertisers or data brokers. Data is shared only with payment processors and identity-verification services needed to run your account.

Submit a deletion request via live chat or support email. We verify your identity first, then process the request within the timeframe required by applicable state law.

Session cookies keep you logged in during play. Analytics cookies are optional — you can decline them at the cookie banner on first login or adjust them later in your browser settings.

Yes. Contact support through live chat or email, confirm your identity, and we'll send a copy of your account data. Processing times depend on your eligible state's data access rules.

Account creation and access depend on state law and eligible states. The data we collect still falls under this policy, but access to casino and betting features requires you to be in an eligible state.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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